Last updated: September 11, 2026
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and respect your data protection rights.
We process personal data under the following legal bases:
Under GDPR, you have the following rights regarding your personal data:
You may request confirmation of whether we process your personal data and obtain a copy of that data.
You may request correction of inaccurate or incomplete personal data we hold about you.
You may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
You may request that we limit the processing of your personal data in certain circumstances.
You may request to receive your personal data in a structured, commonly used, and machine-readable format.
You may object to processing of your personal data based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that produce legal effects or similarly significant effects.
For questions or concerns regarding data protection and GDPR compliance, you may contact our data protection representative at:
142 Grafton Street, Manchester M13 9NT, United Kingdom
We retain personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by law. Service inquiry data is typically retained for three years, while website analytics data is retained for two years.
We primarily process data within the United Kingdom and European Economic Area. If data is transferred outside these regions, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay.
To exercise any of your GDPR rights, please submit a written request to the address provided above. We will respond to your request within one month, or inform you if additional time is required.
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) or your local supervisory authority.